TERMS AND CONDITIONS

Effective as of November 11, 2025, for Precision Tennis Inc. in British Columbia.

1. Definitions

   For the purpose of these terms and conditions, the following definitions apply:

   • Client: An individual who books and receives sports instruction.
   • Coach: An individual contractor providing sports instruction on behalf of Precision Tennis Inc.
   • Lesson: A session of sports instruction provided by a Coach to a Client.
   • Cancellation: The act of terminating a booked Lesson prior to its commencement.

2. Payment Terms

   Payment is required at the time of booking for all private and group lessons through the City of Vancouver website or the Precision Tennis website. For lessons scheduled over the phone, payment is required within 24 hours, or the booking will be released. Accepted payment methods for City of Vancouver private and group classes are any methods that the City of Vanouver accepts, and for other classes we accept Credit Card or Interac E-Transfer.

   Precision Tennis reserves the right to refuse lesson bookings from clients at it's discretion.

3. Late Cancellations and Rescheduling

   Cancellations or rescheduling requests made with less than 48-hour notice are charged in full. Exceptions may apply for extenuating circumstances of an extreme nature, subject to review. Clients should contact the admin team with an explanation for consideration.

4. Court Time and Public Access

   There are 2 types of court reservations Precision Tennis secures for lessons: private court time at private facilities, and public court time at City of Vancouver parks.

   Private court time is reserved for exclusive use by Precision Tennis.

   Public court time is reserved by the City of Vancouver for Precision Tennis' use by way of an official Contractor Agreement and Permit.

5. Coach Availability and Assignment Changes

   Classes or lessons may be assigned a different coach due to staff availability and role changes.

6. Location Changes

   Lesson locations may change due to changing circumstances. Clients will be notified of any changes and provided with alternatives when possible.

7. Assumption of Risk and Release of Liability

   7.1 Acknowledgment of Risk. By registering for or participating in any lesson, program, or activity provided by Precision Tennis Inc. (“the Company”), each participant (“the Student”) acknowledges that sports instruction involves inherent risks, including but not limited to slips, falls, collisions, equipment malfunction, adverse weather, and contact with other participants. The Student voluntarily assumes all such risks and is responsible for determining their own physical readiness to participate.

   7.2 Release of Liability. To the fullest extent permitted by law, the Student (and, where the Student is a minor, the Student’s parent or legal guardian on their own behalf) releases and forever discharges the Company, its directors, officers, employees, contractors, agents, and affiliated entities (collectively, the “Released Parties”) from any and all claims, demands, losses, damages, or causes of action arising from participation in Company-organized lessons, events, or the use of any facilities or equipment, including claims arising from the ordinary negligence of the Released Parties. This release does not apply to claims resulting from gross negligence or willful misconduct.

   7.3 Indemnity. The Student (and, where applicable, the Student’s parent or guardian) agrees to indemnify and hold harmless the Released Parties from any claim, action, or proceeding brought by or on behalf of the Student or any third party arising from participation in the Company’s activities.

   7.4 Minors. A parent or legal guardian may sign the waiver on their own behalf to acknowledge understanding of the risks and to assume financial responsibility for any claim brought by or on behalf of the minor. Nothing in this section is intended to waive a minor’s independent legal rights where such waiver is prohibited by law.

   7.5 Fitness to Participate. The Student confirms they are in suitable health to engage in tennis or other physical instruction. The Company may refuse participation to anyone deemed unfit for safety reasons.

8. Participant Waiver and Acknowledgment

   8.1 Execution of Waiver. Before participating in any lesson or program, all Students (or their parent/guardian if under 18) must complete and sign the Company’s Amateur Athletics Liability Waiver, available at https://precisiontennis.ca/waiver. Electronic signatures or checkbox acknowledgments submitted through the Company’s website constitute valid acceptance under the Electronic Transactions Act (SBC 2001).

   8.2 Condition of Participation. Lessons may not proceed without a completed waiver. If a waiver is not signed before the lesson start time, the Company may refuse participation and treat the lesson as a late cancellation subject to the standard cancellation policy.

   8.3 Relationship to Other Terms. In the event of any inconsistency between these Terms and Conditions and the executed waiver, the waiver governs with respect to assumption of risk, release of liability, and indemnity.

9. Weather Policy

   Private lessons canceled due to inclement weather before starting will be rescheduled. If weather interrupts an ongoing private lesson, only the time spent receiving instruction will be charged.

   Group classes canceled due to inclement weather will be refunded 1-2 weeks after the course ends.

10. Refund Policy

    All purchases are final and non-refundable. Private lessons canceled due to weather are rescheduled; group classes cancelled due to weather are refunded 1-2 weeks after the last group class date in the session.

11. Amendments to Terms and Conditions

    Precision Tennis reserves the right to modify these terms at any time.

12. Dispute Resolution

    Any disputes arising under these terms will be resolved through mediation, subject to the laws of British Columbia.